FAQs
PRODUCT QUESTIONS
Q: Can I use SAPO-16L in all beverages and food?
Yes, you can use the extract in all your beverages and food. Although we see that the extract works better in some applications. A test with your application is always a good start.
Q: What is the best dosage of SAPO-16L?
SAPO-16L is a very concentrated and potent product. We advise to start with a dosage of 0.1-0.2/1000. Because it is so concentrated keep in mind to keep the daily intake of the extract lower than 1 ml. In general applications, it will much lower and the daily in take of 1 ml will never be reached.
Q: Is the foam of SAPO-16L stable?
Yes, the SAPO-16L performs an excellent foaming stability. It withstands heat and also a low ph. However very cold applications can have an influence on the foaming forming and stability. Always check the product with your application.
Q: Is SAPO-16L food safe and healthy?
Yes, SAPO16L is a food safe and healthy natural foam forming ingredient that has the food grade status. The extraction is a natural process and only water is used during the extraction process. The active components are a wide spread in different plants as beans, chickpea, beans, and soy. It protects plants from diseases and moulds. At low dosages it has also health supporting benefits for human. So yes SAPO-16L is healthy and safe to use in your food and beverage applications.
Q: What is the shelf life of the product?
The shelf life is 1 at delivery. Ones the jar is open it can kept at least 3 months in the fridge. Probably longer but in that case please do a re-check of the product.
Q: What packaging’s are available?
The minimum order quantity is one jar of 3.1kg. For bigger quantities and interesting wholesale prices please contact us.
Q: Can I use it also in Cosmetic products?
Yes, you can. Ask our expert for more information.
Q: What is the delivery time?
We can directly supply out of stock. Orders are processed within 2 days. Transport time takes depending from the country 3 to 10 days.
Q: Can I receive the technical data sheet?
Yes you can. At every order we send the full technical data sheet.
Exceptional support. You can contact us by sending your message here: Contact Page
ORDER QUESTIONS
Q: How do I check the status of my order?
A: You will be emailed your receipt immediately after you placed your order. Once your order has been shipped, you will receive your tracking number. At each step along the way, you can use it to see where your parcel is located by going to our Track Order page.
Q: Do you provide a quality guarantee for all the products being sold?
A: Absolutely! Our products are produced under the best and most stict conditions of food regulation. If the product does not satisfy your next contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!
Q: How can I get in contact with you?
A: We handle customer service through email. Click Here to open up a chat with us and let us know if you have any questions or concerns.
Q: How do I order on your website?
A: Simply select the offer above and click the 'Buy Now' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible! Check is secured by Paypal - Mastercard - Visa - AMEX.
